Susannah Zemke Cominetti has worked in business consultancy for more than 13 years. Here, she tells us about her first job in Europe, what onboarding a client involves, and why she still enjoys facing new challenges.
Can you tell us a little about your previous experience?
When I finished graduate school in the mid-90s, I moved from America to southern Hungary to work for a small company, in conjunction with a program similar to the Peace Corps but for business. It was my first experience of working in Europe and it was a fascinating time that saw the country transition to a market economy. I’ve now been working at Equatex and UBS previously for 13 years in business consultancy and implementation roles.
How do you think Equatex has changed over the past few years?
The establishment of the Equatex brand nearly two years ago has resulted in rapid growth. The number of employees has increased and there has been huge investment in the business, which has involved expanding our service offering and technology through our global EquatePlus platform, where we now offer a mobile app and integrated financial reporting with EquatePyramid.
What does your role as Business Consultant involve?
Being a Business Consultant at Equatex requires business and technical expertise to adapt to our clients’ needs. We primarily onboard new clients to the EquatePlus platform and provide implementation and project management support. My role also involves using the same expertise for existing clients’ projects, plans and complex corporate actions.
What does the process of onboarding a client involve?
Initially, there is a kick-off workshop to define and understand the clients’ requirements, where we guide the client with best practices based on our industry experience. We will customise the EquatePlus platform to meet the clients’ needs. We then manage the participant and data collection process, which may include migrating data from an existing provider. We’ll then support the testing of the plan and training on the platform for clients.
What do you enjoy most about your role?
I enjoy being able to share the specialised knowledge I have developed over the past 13 years with clients as I feel that I am personally contributing to the company and have an impact on our business. I’m always facing fresh challenges and learning something new.
When you’re not working, what are your hobbies and passions?
I have three school-aged boys and my husband is Italian, so we spend a lot of time in Italy for family vacations. I tend to listen to audio books to unwind and when time allows, I love genealogical research, which I’ve done for years.
If you could be anywhere else in the world right now, where would it be and why?
I love Switzerland but I would say the US to see my family and friends. I grew up in Wisconsin and my parents now live in Minnesota. It’s the people who I miss; we learn to adapt to everything else.
If you were shipwrecked on a desert island, what book, luxury item and music would you take with you?
I would take some entertaining classics that can be read over and over, such as Jane Austen or Charles Dickens. I would choose Bruce Springsteen for sentimental reasons – it was the first concert I ever went to, and he has a great catalogue of music. And for a luxury item, I would have to bring my family – they are at the centre of my well-being.